Analytics • Tools • Microsoft Teams

IP & optical networking solutions for service providers

Infrastructure and service solutions for all Global Tier 1 Carriers

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Ribbon Communication US LLC is a public company that makes software, IP and optical networking solutions for service providers, enterprises and critical infrastructure sectors. The company was formed in 2017, following the merger of Genband and Sonus Networks and is headquartered in Plano, Texas.

In the APAC region Ribbon has chosen Channel UC as one of their deepest integration and services partners. Working with the Ribbon channel community we supplement the resource in our region and are on hand with a range of professional services to support the optimal use of Ribbon Communication solutions.

Analytics &
Voice Solutions

The future of communications in modern business world is here.

Data Center

Data is the lifeblood of your business. It must be accessible from anywhere, at any time.

Ribbon Fortifies Contact Centres

Security, overload controls, AI integration, nuisance call mitigation, media transcoding, recording integration, and more.

IP Optical

Digital Transformation and Cloud-based Services are Reshaping Enterprises

Microsoft Teams Direct Routing

Direct Routing for Microsoft Teams - make and receive business phone calls

As a Service

Create better customer experiences when teams can talk, message, meet, and connect to your contact centre in one app.

Call Analytics

Get instant feedback on the quality of meetings and video calls with call analytics for Microsoft Teams. Dive into the quality score, the average talk time and more.

Documentation + Resources

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Need something you don't see? Request resources through our contact page and we'll get right on it.

Channel UC - General Information

A brochure containing general information about Eclipse UC and its features

Channel UC - Credit Application

User guide and technical information about the Eclipse UC application and features

Channel UC - Professional Services

Learn about Eclipse UC Video conferencing feature and how it can be applied to business

Channel UC - Product Suite

A brochure containing general information about Eclipse UC Switchboard, its features, and application

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