Epygi Cloud QX (ecQX) is a hosted PBX service that provides all QX appliance features. It uses 3rd party SIP trunk providers for PSTN termination. Automatic fail-over ensures minimal downtime during hardware or network failures.
It starts with 3 extensions and scales up to 3000. You can host the ISO image at your data center or on our systems. Additional services like Call Recording, Audio Conference, and Call Center can be activated separately. ecQX includes cloud-based ecMON for monitoring and management.
Integrate with your CRM to enhance customer interactions, track communication history, and improve customer service.
Swiftly route incoming calls, offering callers choices and guiding them to the right departments or extensions.
Configure extensions tailored to different departments or functions within your organization, optimizing internal communication.
Gain insights into communication patterns, call volumes, and other metrics through detailed analytics and reporting tools.
Epygi offers a range of on-premise products designed to cater to various communication needs of businesses. These products are designed to provide robust and customisable telephony solutions for small to medium-sized enterprises.
Epygi's on-premise products are known for their flexibility, scalability, and reliability. They aim to provide businesses with the tools to enhance communication, reduce costs, and improve overall efficiency.
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