Partnering with ROGER365.io to Pioneer the Next Generation of Contact Centres

06/02/2023

Channel UC is proud to announce a strategic partnership with ROGER365.io (R365), a Microsoft Teams Certified native Graph API Contact Centre software that transforms Microsoft Teams into an all-encompassing omni-channel solution. With features such as Chatbot, CRM Integration, Phonebooks, and robust analytics, R365 provides businesses with a centralised hub for all communication needs.

By utilising the Microsoft Extend model, R365 runs natively on Teams and allows businesses to migrate their communication to the cloud in mere hours. This partnership addresses the growing demand for hybrid working and enhances it with advanced capabilities like Call Analytics, Queues, Switchboards, and full-scale call centre functionality that enable businesses to work from anywhere.

This offering will have a significant impact industries such as Financial, Telecommunication, Government, BPO, Legal, Retail, Manufacturing, Construction, Education, and Healthcare by driving user engagement and improving internal communications.

Join Channel UC and ROGER365.io in revolutionising your business communications. Transform Microsoft Teams into an all-in-one communication central with the power of R365.

The big push towards Teams requires companies to re-evaluate their current communication channels. By adding ROGER365.io to their portfolio, Channel UC can provide the best omni-channel solution for Microsoft Teams to their resellers and end-customers. At the same time, it is a big benefit for ROGER365.io to offer regional support in Australia.

- Gerben Hoogwerff Kroon , CEO & Founder ROGER365.io

Channel UC is quickly becoming the home of Microsoft value-add UC services. We have further enhanced our product offering to our partner base, with a Native Graph API Contact Centre Solution from R365. Roger365.io has a phenomenal history in the Microsoft and Contact Centre industry. The partnership aligns with our core company values and considering the huge partner acceptance we have had from our soft launch we are excited about the future with Roger365.

- Brad Milne, Managing Director Channel UC

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