The Longterm Results of a Channel UC Partnership

Metcom is a leading telecommunications company in Australia, specialising in providing comprehensive communication solutions to businesses of all sizes. One of the key factors contributing to our success has been our strategic partnerships with innovative companies in the industry. This case study highlights Metcoms successful partnership with Channel UC and the remarkable achievements accomplished together.

Prior to Partnership

Prior to our partnership with Channel UC, Metcom faced challenges in delivering comprehensive communication solutions to our clients. These challenges included:

Unified Communications: Metcom's existing unified communications offerings were fragmented, lacking the integration and advanced features that modern businesses demand.
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Access to wholesale NBN: With the nationwide rollout of the National Broadband Network (NBN) in Australia, Metcom needed a reliable partner to deliver our clients high-speed NBN services.
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The rise of VoIP: The demand for SIP trunking solutions was on the rise, but Metcom lacked a robust offering in this area.

The Solution(s)

Our collaboration with Channel UC allowed us to offer our clients a range of cutting-edge services:

Eclipse UC: "The Eclipse UC product brought together voice, video, messaging, and collaboration tools into a single, user-friendly platform. This solution enabled our clients to enhance productivity, streamline communication, and reduce costs. The success of Eclipse UC was evident as it garnered high praise and adoption rates among our client base."
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NBN Services: "Partnering with Channel UC gave us access to their high-speed NBN services. These services were not only reliable but also provided our clients with the bandwidth required for bandwidth-intensive applications and cloud services."
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SIP Trunking: "Channel UC's SIP trunking offerings allowed Metcom to deliver cost-effective and scalable voice services. This solution enabled our clients to consolidate their communication systems and reduce their telephony expenses significantly."

- Metcom

The Result

The partnership between Metcom Pty Ltd and Channel UC has yielded remarkable results:

"Our clients have expressed high satisfaction with all the provided offerings. The combination of integrated communication solutions has improved operational efficiency and collaboration capabilities."

Business Growth: "Metcom has experienced substantial growth in its client base and revenue since partnering with Channel UC. The comprehensive suite of services offered through this partnership has attracted new customers and retained existing ones."

Market Leadership: "Through our collaboration with Channel UC, Metcom has solidified its position as a market leader in Unified Communications, NBN services, and SIP trunking solutions."
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Innovation: "The partnership has fostered ongoing innovation. We continue to work closely with Channel UC to explore new features and services to meet the evolving needs of our clients."

- Metcom

TLDR

Metcom Pty Ltd has had a highly successful partnership with Channel UC.
"Through the use of Eclipse UC, NBN services, and SIP trunking offerings, we have been able to revolutionise our business and provide our clients with state-of-the-art communication solutions. This partnership is a prime example of the benefits of collaboration and innovation in the telecommunications industry. We are excited to continue working together and achieving even greater success in the future."

- Metcom