Giving the Australian Reseller Channel a Voice.

Channel UC harnesses the best global UCaaS platforms that offer variety and partner determined value creation, with 3 unique ways of delivering voice to business end user customers that give them the most out of a professional voice solution.

Our channel partners decide which solution best suits their offering and which contract best suits their business. Channel partners are not limited to one or the other, but rather can mix and match depending on their customer requirements.  The idea here is to make our resellers competitive and broaden their go to market offerings so they can maintain an advantage over their competitors.

By 2021 Cloud calling would have surpassed on-prem in sales

130 Million Active Cloud Voice users globally

6 Billion Global meeting minutes being billed per month

Unified Communication drives Service Provider growth by 35% YoY

Customer Service

Our channels voice is key and without it we could not deliver cutting edge technology. We focus heavily on our channel relationships to ensure we are meeting these demands and technology advancements.

Strategic Relationships

Our business model affords us the ability to partner with some of the leading vendors globally. These relationships and buying power directly benefit our channel partners ability to compete in the market.

No Direct Sales

As our name suggests we are a channel business and have no direct sales arm. We have tailor made a collaboration platform that enables our channel to offer their customers a reliable scalable solution.

What are the benefits of UCaaS?

UCaaS is useful because it leverages the versatility and agility of the cloud. This means that companies can easily scale and transform their communication strategies according to their needs. What’s more, UCaaS embraces the “OpEx” go-to-market model, which reduces costs to a predictable monthly expense. Some of the benefits of UCaaS include:

Simple Deployment and Disaster Recovery:

UCaaS solutions are delivered over the cloud. This means that large enterprises or small mom and dad stores can give everyone in their team access to the same platforms at once, rather than having to spend months sending engineers to different offices around the world. If something goes wrong, patches and backups can also be rolled out worldwide within very little time.  Eclipse UC has full survivability with mirrored infrastructure should the platform go offline, the next data centre would take over and so on.

Scalability:

UCaaS is ideal for companies that want to grow or downsize rapidly at any time. You can add or remove features to your cloud package whenever you see fit. This is particularly helpful for businesses with seasonal trends in business performance. If you need more people to use your UCaaS system one month, you can add more users for that period

Minimal maintenance:

UCaaS solutions are hosted and managed from outside of your business as the is the case with Channel UC.  By us looking after your communication stack, your IT team will be free to focus on other things, like helping your company to grow and responding to problems within the IT stack

Enhanced mobility:

UCaaS is particularly useful for today’s remote workforce. Because the services you need for your communication stack are delivered over the cloud, your team will be able to access them wherever they are, allowing for global employees and staff members on-the-go solutions with Eclipse Mobile-Centric applications and sign in from anywhere web-based soft-phone features, or desktop functionality.